Terms & Conditions

Last Updated: 3 February, 2026

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These Terms of Service (“Terms”) govern your access to and use of the Vidbot website, platform, software, and services (collectively, the “Services”).

By accessing or using the Services, creating an account, starting a free trial, or clicking “accept,” you agree to be legally bound by these Terms. If you do not agree, do not use the Services.

1. Company Information

“Company,” “we,” “us,” or “our” refers to:

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Viral Conversion Limited

2301 Bayfield Building, 99 Hennessy Road

Wan Chai, Hong Kong

Email: [email protected]

“Vidbot” refers to the Company’s proprietary software platform, website, and services marketed under the name “Vidbot.”

2. Description of Services

Vidbot is a cloud-based software-as-a-service (SaaS) platform that enables users to create videos using text input, automation, artificial intelligence, templates, and integrated third-party media.

We may modify, suspend, or discontinue any part of the Services at any time.

3. Eligibility, Accounts, and Use

3.1 Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.

3.2 Business Use Declaration

You acknowledge that you are using the Services primarily for business or commercial purposes, and not as a personal household consumer service, to the extent permitted by applicable law.

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Free Trial and Subscription Billing

4.1 Free Trial

Vidbot may offer a seven (7) day free trial. Unless cancelled before the trial ends, your account automatically converts to a paid subscription.

4.2 Subscription Fees

After the trial period, you authorize us to charge your designated payment method the recurring subscription fee and any applicable add-on charges as displayed at checkout or within your account, plus any applicable taxes. Subscriptions renew automatically at the then-current rate unless cancelled prior to the next billing date.

4.3 Payment Authorization and Acknowledgment

By starting a free trial, entering payment details, or subscribing, you expressly authorize Viral Conversion Limited to charge your payment method on a recurring basis until cancellation.

You acknowledge and agree that:

• • your subscription renews automatically unless cancelled;
• • all charges are non-refundable; and
• • failure to cancel before billing does not constitute valid grounds for reversal or chargeback.
• • subscriptions must be cancelled through the account dashboard prior to the billing date.

4.4 No Refunds

All fees are non-refundable. We do not provide refunds or credits for partial periods, unused time, lack of usage, or failure to cancel prior to billing.

4.5 Discretionary Billing Accommodation

Any billing accommodation, courtesy adjustment, or charge reversal granted by us is voluntary, discretionary, non-precedential, and does not create any entitlement or ongoing obligation.

4.6 Non-Payment

Failure to pay may result in suspension or termination. Cancellation or suspension may result in loss of stored data.

4.7 Improper Chargebacks

Initiating a chargeback or payment dispute without first contacting us to attempt resolution constitutes a material breach of these Terms. We reserve the right to suspend or terminate access and to dispute such chargebacks with the payment processor.

4.8 Trial Conversion Disclosure

You acknowledge that the free trial converts automatically to a paid subscription unless cancelled before the trial period ends, and that pricing and conversion timing are disclosed at signup.

5. License Grant and Restrictions

5.1 License Grant

We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services. Commercial use of output videos is permitted, subject to these Terms.

5.2 Restrictions

You may not:

• • resell, sublicense, or transfer the Services;
• • reverse engineer or attempt to extract source code;
• • scrape, automate, or bypass usage limits;
• • use the Services for unlawful or abusive purposes.

5.3 Digital Services Acknowledgment

You acknowledge that the Services are digital, provided immediately upon account activation, and are deemed delivered when access is granted, regardless of usage.

6. Intellectual Property

All rights in the Services, software, branding, and interfaces are owned by the Company or its licensors. No ownership rights are transferred to you.

7. User Content

You retain ownership of content you upload or create. You grant us a limited, worldwide, royalty-free license to host and process such content solely to operate the Services.

8. Third-Party Content and Services

The Services may include licensed third-party media (including stock footage). Such content is licensed, not sold, and subject to third-party license terms. You may not redistribute or extract third-party media as standalone files. We do not guarantee third-party availability or licensing accuracy.

9. Additional Programs and Offerings

The Company may offer optional non-software programs, including coaching, masterminds, training programs, events, or educational offerings (“Additional Programs”).

Unless expressly stated otherwise at the time of purchase, Additional Programs are subject to these Terms, including payment terms, no-refund policies, limitation of liability, and dispute resolution provisions.

10. Copyright Responsibility

You are solely responsible for ensuring that content created using the Services does not infringe third-party rights. Vidbot provides no legal clearance or copyright guarantees.

11. Earnings Disclaimer

We do not guarantee traffic, income, profits, or results. Any examples or figures are illustrative only. You are responsible for your own business decisions and outcomes.

12. Disclaimer of Warranties

The Services are provided “as is” and “as available.” We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law:

• • We are not liable for indirect, incidental, or consequential damages.
• • Our total liability shall not exceed the fees actually paid by you during the three (3) months immediately preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless the Company from claims arising out of your use of the Services, your content, or your violation of these Terms.

15. Suspension and Termination

We may suspend or terminate access at any time for breach, legal risk, or non-payment. Upon termination, all licenses immediately cease.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

You agree to provide written notice and allow thirty (30) days for informal resolution before arbitration.

16.2 Arbitration

Any dispute arising out of or relating to these Terms, the Services, subscriptions, billing, payments, chargebacks, or cancellations shall be resolved by binding arbitration seated in Hong Kong under HKIAC rules. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration provision.

16.3 Class Action Waiver

Disputes must be brought on an individual basis only. No class or representative actions are permitted.

16.4 Small Claims

Either party may bring qualifying claims in small claims court where permitted.

17. Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles.

18. Modifications

We may update these Terms by posting a revised version. Continued use constitutes acceptance.

19. Severability

If any provision is unenforceable, the remaining provisions remain in effect.

20. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Services.

ACKNOWLEDGMENT

By using Vidbot, you acknowledge that you have read, understood, and agreed to these Terms.