Privacy Policy

Last Updated: 3 February, 2026

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This Privacy Policy explains how Viral Conversion Limited (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with Vidbot and its website, platform, software, and services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

• Viral Conversion Limited
• 2301 Bayfield Building, 99 Hennessy Road
• Wan Chai, Hong Kong
• Email: [email protected]

“Vidbot” refers to the Company’s proprietary software platform, website, and services marketed under the name “Vidbot.”

2. Information We Collect

2.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

• • Name
• • Email address
• • Account credentials
• • Billing and payment information (processed by third-party payment providers)
• • Communications with us (support requests, emails, feedback)
• • Content you upload, generate, or submit through the Services

2.2 Automatically Collected Information

When you access the Services, we may automatically collect:

• • IP address
• • Device type, browser type, and operating system
• • Usage data (pages viewed, features used, actions taken, timestamps)
• • Referral URLs and interaction data

This information is used for security, analytics, fraud prevention, and service improvement.

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to:

• • Enable core functionality
• • Maintain session state
• • Remember preferences
• • Analyze usage patterns
• • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

3. How We Use Information

We use personal information to:

• • Provide, operate, and maintain the Services
• • Create and manage user accounts
• • Process payments and subscriptions
• • Communicate with users regarding accounts, billing, and support
• • Improve, optimize, and develop the Services
• • Monitor usage, security, and prevent fraud
• • Comply with legal and regulatory obligations

We do not sell personal information.

4. Payments and Billing Information

Payments are processed by third-party payment processors (such as Stripe). We do not store full credit card numbers or sensitive payment credentials on our servers.

Payment processors handle your payment information in accordance with their own privacy policies and security standards.

5. Third-Party Service Providers

We may share information with trusted third parties who perform services on our behalf, including:

• • Payment processing
• • Email delivery and communications
• • Analytics and performance monitoring
• • Hosting and infrastructure
• • Customer support tools

These providers are authorized to use personal information only as necessary to provide services to us and are required to protect it.

6. Advertising, Analytics, and Retargeting

We may use advertising, analytics, and tracking technologies provided by third parties to understand how users interact with the Services and to deliver relevant advertising.

These technologies may include cookies, pixels, server-side tracking, and similar mechanisms provided by advertising networks, analytics providers, and social media platforms.

Information collected through these technologies may include identifiers such as IP address, device information, browser type, pages viewed, actions taken, and conversion events.

This information may be used to:

• • measure advertising effectiveness;
• • deliver targeted or retargeted advertisements;
• • build custom or lookalike audiences; and
• • improve marketing performance.

We do not control how third parties use data collected through their technologies, and their use of such information is governed by their own privacy policies.

7. Third-Party Content and Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain personal information only for as long as necessary to:

• • provide the Services;
• • fulfill legal, accounting, or reporting obligations;
• • resolve disputes; and
• • enforce agreements.

Account data may be deleted following account termination or cancellation, subject to legal, accounting, or operational requirements.

Information may be deleted or anonymized when no longer required.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, including jurisdictions that may have different data protection laws.

By using the Services, you consent to such transfers.

11. Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other transaction involving the transfer of ownership or control of the Company or the Services, personal information may be transferred as part of that transaction.

Any successor entity will be subject to this Privacy Policy or a policy that provides materially similar protections.

12. Legal Requirements

We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is reasonably necessary to:

• • comply with legal obligations;
• • enforce our agreements;
• • protect the rights, property, or safety of the Company, users, or others; or
• • prevent fraud or security issues.

13. Aggregated and Anonymized Data

We may use and disclose aggregated or anonymized information that does not identify individuals for analytics, research, marketing, or business purposes.

14. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• • access personal information we hold about you;
• • request correction of inaccurate data;
• • request deletion of personal information, subject to legal obligations; or
• • object to or restrict certain processing activities.

Certain rights may not apply where information is processed in a business-to-business context or where exemptions apply under applicable law.

Requests may be submitted to [email protected]. We may need to verify your identity before responding.

15. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the Services constitutes acceptance of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

[email protected]